Our Policies

We currently deliver across India. • Orders are processed within 1–2 business days after payment confirmation. • Delivery usually takes 3–7 business days, depending on your location and courier service availability. • Shipping charges are calculated during checkout or communicated before order confirmation. • Once your order is dispatched, a tracking ID will be shared via WhatsApp or email, wherever applicable. • Delivery timelines may vary during public holidays, adverse weather conditions, or other unforeseen circumstances. If you have any questions regarding your shipment, please contact our customer support.

As we deal with food products, returns are accepted only under specific circumstances to maintain product safety and hygiene. Returns or replacements will be provided if: • The product arrives damaged. • The product received is incorrect. • The product has a manufacturing defect. To request a replacement or refund, please contact us within 48 hours of delivery and share clear photographs & Videos of the product and packaging. Refunds or replacements will be processed after verification of the issue. We do not accept returns for products that have been opened, used, or damaged after delivery.

At AAROTI AGRO FARM, we respect your privacy. We collect only the information necessary to process and deliver your order, including: • Name • Mobile Number • Delivery Address • Email Address (if provided) Your information is used solely for: • Order processing • Shipping and delivery • Customer support • Order updates We do not sell, rent, or share your personal information with third parties except when required for payment processing, courier services, or legal compliance. We take reasonable measures to protect your personal information.

By placing an order with AAROTI AGRO FARM, you agree to the following terms: • All prices are listed in Indian Rupees (INR). • Orders are confirmed only after successful payment unless Cash on Delivery is specifically offered. • Product images are for representation purposes. Minor variations in colour or packaging may occur. • We reserve the right to update product prices, descriptions, and policies without prior notice. • Customers are responsible for providing accurate shipping information. • We are not responsible for delivery delays caused by courier services, natural disasters, or circumstances beyond our control. • Any disputes shall be subject to the jurisdiction of the competent courts in Assam, India.